Q: What are your qualifications?
A: DC Dog Sitter is dedicated to providing the best quality care for your beloved companion. We are accredited through the National Association of Professional Pet Sitters as well as licensed, bonded, and insured. Additionally, our entire team is certified in pet first aid and CPR.
Q: What is a Meet and Greet?
A: A meet and greet is the initial meeting between DC Dog Sitter, you, and your pet. Most importantly, it allows you to meet a senior manager to discuss what services are best for you and your pet. It also provides an opportunity to assess your pet's behavioural and emotional quotients.
Q: Will DC Dog Sitter train or discipline my pet?
A: No. DC Dog Sitter will administer positive reinforcement for pets in accordance with your training guidelines. Our primary goal is to ensure your pet is safe, happy, and well cared for. If there is a disciplinary problem, your sitter will notify you.
Q: What do I need to do if I decide to hire DC Dog Sitter?
A: Approved access to your home will need to be provided. In apartments and condos with a concierge, we most often are able to check a key out and back in at the front desk. Our preferred method for row houses, town homes, homes, etc. is a lock box. There are several on the market ranging in cost from $10 to over $100. One lock box we have received very positive reviews on is the Master Lock. You may purchase the lock box here. We are also happy to order a lock box for you.
Q: How do I know when the sitter is at my home, and if my pet is safe?
A: Your Pet Care Associate provides a detailed message on our messaging platform, which is able to be viewed on your phone, desktop, notepad, or the app. We aim to provide you with a personalized pet-sitting service to meet your every need!
Q: What areas do you serve?
A: Currently, we service much of the DC Metro area - primarily within the beltway including Arlington and Alexandria.
Q: What happens if our plans change?
A: Life happens and sometimes plans do change. We will do our best to work with you when possible. As we only have a few spaces available at a time, please keep the following in mind. Cancellations made 48 hours or more in advance will result in a minimum two day charge with the remaining credit balance being applied to a future service. Reservations are non-refundable if cancelled under 48 hours. Holidays are pre-paid and non-refundable. Thank you for understanding.
Q: What items should I plan to pack for my dog's overnight bag?
A: The following list provides helpful suggestions on what to pack for your munchkin:
- A Whole Foods type of grocery bag works well to hold everything and fits neatly on our shelf. :-)
- Dog food, treats, and any medication. (Please feel free to divide up dry food in individual servings in a baggie. Or, one large ziplock bag labeled with dog's name. Or, the bag of food itself. Please do not bring a large bag of food. We prefer only the food that will be needed for the stay.)
- Dog bowls are NOT needed unless your dog has a special attachment to their bowls.
- Dog bed, blanket, or shirt with your scent can sometimes be helpful. Though, we also have a great variety of blankets and bedding here.
- Leash and harness. If your dog pulls, please insure an adequate leash and harness is provided. Additionally, we prefer regular thick long leashes with no extender (no flexi's). When walking multiple dogs together, the extenders can turn into a hazard.
- Any particular dog toys, stuffed toys, and bones of personal preference (with an understanding that other dogs may also try to chew on toys).
Q: Should I tip my pet sitter?
A: Being acknowledged for a job well done makes us all feel good. Any gesture you make to let your Professional Pet Sitter know how much you appreciate what they are doing will not be overlooked! A gratuity doesn’t need to be large. It is true that it is the thought that counts.